Multiple Positions Temporary Student Support Officer, Recovery Strategy Far North Coast

$65,160 - $95,539 yearly
  • NSW Department of Education
  • NSW, Australia
  • 13 May, 2022
Full time - Fixed Term Student Services Administrative and other Support Services

Job Description

Organisation / Entity: Department of Education
Job category:

Community | Youth Outreach Worker

Job location:

Central & North Coasts - Newcastle & Hunter Valley

Job reference number: 00008X9O
Work type: Full-Time
Number of positions: 16
Total remuneration package: The salary range for this position is $65,160 - $95,539 per annum (pro rata for part time roles). The total salary package will include employer's contribution to superannuation and annual leave loading.
Contact: 02 7814 3009 - Troy Toshack
Closing date: 26/05/2022 - 11:59 PM


About the Department of Education

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community, veterans, refugees and people with disability.

If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ( or visit NSW Department of Education Diversity and Inclusion.

Position Information

  • Provide support to flood affected school communities as a Student Support Officer
  • Youth Outreach Worker-Recovery Strategy with the NSW Department of Education.

Temporary opportunity until 30 June 2024

Full-time and part-time (minimum 3 days per week) positions available
Professional support and training in evidence based wellbeing programs will be provided

The NSW Department of Education has established 16 temporary Student Support Officer (Youth Outreach Worker) Recovery Strategy roles to provide dedicated onsite wellbeing support to students and school communities within the NSW North Coast.

These roles will deliver evidence-based wellbeing programs and provide support to students to increase resilience and assist in the recovery following the floods.

The department will be offering part-time and/or full-time temporary contracts in a number of locations in Tweed Heads, Ballina, Byron Bay, Casino, Kyogle, Mullumbimby, Lismore, Lennox Coast, Grafton, Clarence Valley, Richmond River areas. Applicants who proceed to interview will be asked to list their preferences.

The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools.

We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

About the role

The roles will work across several school settings to provide students, staff and parents with access to a selection of evidence-based programs and resources to support student wellbeing.

These programs will support students to learn new ways to adapt to experiences of change, loss and grief and move forward with confidence and hope following the floods.

Click here for the role description

Talent Pool

A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months.

Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.

Employment Conditions

  • Student Support Officers are employed under the Government Sector Employment Act (2013) and are remunerated for 52 weeks per annum, with 4 weeks recreation leave. Hours of duty will be 35 hours a week, seven (7) hours per day.

For more information relating to the role please visit the student support officer website.

Essential requirements

  • Diploma or Higher qualification in youth work, welfare, social work or related discipline. (This must have been completed at the time of application.)
  • A valid and current Working with Children Check clearance. For more information, visit
  • Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
  • Full car (class C) drivers licence

From 8 November 2021 all Department of Education employees undertaking relevant work, including any work conducted on a NSW school site, will be required to meet mandatory double vaccination requirements against COVID-19.

The successful candidate for this position will be required to meet mandatory double vaccination requirements prior to the Department of Education finalizing the appointment of the candidate and entry on duty.

Further information on the Department’s COVID-19 response is available at

How to apply
To apply for this role, please submit in either Word or PDF format:

1. A cover letter (max 2 pages)

demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. A targeted question response (maximum 300 words per targeted question)

You must answer the two targeted questions at step 2 on the application form

3. A current resume (max 5 pages)

including name, phone number/s and email for two professional referees. Please note: Online interviews are scheduled to occur in the week starting 6 June 2022. Candidates who are invited to interview will have their referee’s contacted via email prior to their interview.

4. Copies of your qualifications and/or academic transcripts

Note: it is a requirement that all candidates submit their applications online via iworkfor.nsw. No paper based, email based or late applications will be accepted.

If you are successfully progressed to interview, you will be required to provide

Proof of Identity information
Informed Consent Form
Declaration for child-related work


Not Applicable

School Type


Job Closing Date

26 May, 2022