Community Engagement Officer

$32.26 - $33.27 hourly
  • Townsville Catholic Education Office
  • St Teresa's College, Abergowrie, Abergowrie QLD, Australia
  • 24 Aug, 2021
Full time - Permanent Administrative and other Support Services

Job Description

Position: Community Engagement Officer
Commencing Date: 
As soon as possible
Time, Permanent
Salary Range: 
$32.26 - $33.27 per hour pending experience
Closing Date: Monday, 20 September 2021 unless filled prior

St Teresa's College, Abergowrie is a Catholic secondary boy's boarding college.  Located in an ideal rural setting in the heart of the Herbert River Valley, the college is approximately 30 km north west of Ingham and situated on Warrgamay land.  The main industries are sugarcane, forestry, and cattle.  Abergowrie is close to Wallaman Falls which is the highest single drop waterfall in Australia and the beautiful Broadwater National Park. 

Townsville Catholic Education provides a supportive, flexible working environment where care for the individual is an important part of our ethos.  We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.  

About the role

St Teresa's College, Abergowrie is seeking an experienced and dedicated  Community Engagement Officer. This role is a Full Time, Permanent position commencing as soon as possible.

The role of the Community Engagement Officer is to actively engage with Aboriginal and Torres Strait Islander communities to promote improved educational outcomes for young people within these communities. With a dedicated focus on encouraging and promoting student enrolment, the Community Engagement Officer will be required to coordinate and implement initiatives and strategies that promote and support college life.

Applicants that have experience in Boys' Education, boarding school environments or working in a rural/remote area are highly desirable. 

Key Accountabilities

The Key Accountabilities include but are not limited to, and may vary based on the operational needs of the college and the needs of individual students:

  • Represent St Teresa’s College as a liaison/network between the students, the college, communities, government and non-government agencies (for example: Centrelink, Centacare etc.) to ensure best possible assistance is available
  • Foster collaborative relationships between the college and Aboriginal and Torres Strait Islander communities to actively promote the importance and benefits of education for members of these communities
  • Identify and address barriers that members of the Aboriginal and Torres Strait Islander community face in accessing learning within the region
  • Act as a liaison between students, parents and school staff to ensure appropriate support is provided in order to contribute to the provision of quality educational outcomes
  • Support the delivery of operational tasks associated with assisting families to enrol their children at St Teresa’s College:
    • Undertake tasks and support initiatives related to the engagement of Indigenous students, including facilitating student scholarships and bursary programs
    • Provide coordination and advice in the area of community capacity building within the college context, with a particular focus on community consultation and collaborative engagement
    • Support families to complete necessary documentation, and where required, pursue additional and/or missing information required to complete the enrolment process
    • Coordinate staff visits to remote communities
    • Establish and maintain accurate student records and folios to support registrations, record management and auditing processes with a commitment to confidentiality
    • Communicate effectively with students and families to facilitate a successful transition into a boarding/residential school environment
    • Triage, and appropriately direct, all parental enquiries in a professional and timely manner
    • Complete relevant reports as requested by TCEO Indigenous Education Unit as appropriate
  • Assist with promoting and celebrating the achievement of Indigenous students and staff (e.g. NAIDOC week)
  • Assist in the planning, development and delivery of community based and engagement opportunities, events and promotional activities
  • Provide Pastoral care support to Aboriginal and Torres strait Islander students and their families
  • Assist the College Leadership Team to provide a culturally inclusive educational environment for Aboriginal and Torres Strait Islander students that promotes and encourages educational participation and attendance
  • Assist with the coordination of professional development and the implementation of Indigenous education initiatives within the school community
  • Contribute to the ongoing review and improvement of TCEO Indigenous Education Programs
  • Regularly liaise with TCEO Project Officer, Indigenous Education Advisers and Indigenous Education Workers in respective school settings
  • Any other tasks as reasonably directed to support the effective operation of St Teresa’s College.

About You


  • Proven experience in an administrative role to support program coordination in a diverse environment
  • Well-developed experience liaising with government and non-government agencies
  • A high degree of computer literacy across various programs and platforms
  • Extensive knowledge of Aboriginal and Torres Strait Islander cultures and protocols
  • Extensive understanding of the principles of community engagement and consultation.


  • Ability to communicate effectively with a range of stakeholders including people from diverse backgrounds
  • Ability to exercise sensitivity towards Aboriginal and Torres Strait Islander cultures during the performance of duties
  • Ability to manage time and prioritise workload to meet competing deadlines
  • Ability to adapt to changing circumstances and embrace and foster new ideas and initiatives
  • Ability to demonstrate a proactive mindset and motivate others.


  • Enthusiastic, energetic, and flexible with a proactive attitude
  • Confident, well-presented and engaging with a personal warmth that engenders mutual respect with staff, parents and the wider school community
  • Flexible and responsive to the needs of the school community and driven to achieve quality educational outcomes
  • Willingness to learn and develop in a supported environment.

For more information, please refer to the Position Description.

What we offer

  • Competitive Salary Range: $32.26 - $33.27 per hour pending experience
  • Annual Leave with 17.5% leave loading
  • Access to salary packaging options to maximise employee benefits and salary 
  • Modern facilities, equipment and resources
  • Access to additional Employer Superannuation Contributions
  • Access to long service leave after 7 years of continuous service
  • 14 Weeks’ paid parental leave
  • Deferred Salary Scheme
  • Access to corporate health schemes
  • Induction processes, professional learning programs and Early Career Teacher Support
  • Access to Employee Assistance Program
  • Leadership development opportunities
  • Wellbeing programs and initiatives

How to apply

  • Complete the application form
  • Upload a cover letter addressing the skills, attributes and experience to support the key accountabilities of the role identified in the position description
  • Upload a current resume including contact details (phone and email) of at least two professional referees

Applications during the shortlisting phase will be kept confidential. 

Applications close 5pm Monday, 20 September 2021.

To find out more about the Region visit:

Hinchinbrook Shire Council

Tyto Wetlands

Broadwater National Park

View other vacancies here


Not Applicable

School Type


Job Closing Date

20 Sep, 2021